Privacy Policy

Last Updated: 01-03-2026

Welcome to Urban Events.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you fill out forms, book an event, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Event Details (date, location, guest count, services selected)

  • Billing and Payment Information

B. Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Cookies and Usage Data

2. How We Use Your Information

We use your information to:

  • Process event bookings

  • Provide quotations and pricing

  • Respond to inquiries

  • Improve our website and services

  • Send service updates or important notifications

  • Prevent fraudulent transactions

We do not sell your personal data to third parties.

3. Payment Information

All payments are processed securely through trusted payment gateways.
We do not store your full credit/debit card details on our servers.

4. Cookies Policy

Our website uses cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

You can disable cookies through your browser settings.

5. Data Sharing

We may share your information with:

  • Payment gateway providers

  • Hosting providers

  • Service partners required to complete your booking

We only share necessary information required to provide services.

6. Data Security

We implement appropriate security measures to protect your personal information from:

  • Unauthorized access

  • Data breaches

  • Misuse or alteration

However, no online transmission is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.